Credit & Collections Coordinator

The C&C Coordinator will manage an accounts receivable portfolio for Trane Technologies operations in Europe, specifically the related credit and collection activities to minimize credit risk while maximizing cash performance. The role includes collections; credit hold and order release support; driving dispute resolution; financial, commercial and market analysis; escalation to collection agencies and legal counsel; customer credit reviews, etc.

The portfolio covers cross sectors in the EMEA region and is based in the Warsaw office.

 

Responsibilities: 

• Responsible for the collection and the maintenance of account receivables: contact customers, follow-up on payments and engage late payer to maximize collection efficiency.
• Maintain credit files, prepare credit assessments of new and existing customers and approve credit limits in line with Limits of Authority.
• Manage credit checking and order holds. Engage with the sales and the customer care teams to ensure smooth communication regarding the order process.
• Notify manager of significant issues impacting collection of outstanding receivables
• Prepare reports as per monthly schedule and on ad-hoc basis for the credit and financial functions
• Expedite resolution of customer disputes by linking with Sales/Order Management/Warranty as required.
• Promote a culture of continuous process improvement and collaborate actively with the OTC Operational Excellence team.
• Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.
   

Qualifications:

• University Degree in Business, Finance, Accounting or similar fields
• At least 2-years of experience in Credit & Collection role
• Strong communication skills
• Proficiency in Microsoft Excel
• Knowledge of Oracle or similar ERP system
• Fluent knowledge of Polish & English
• Knowledge of one additional language is a must – Slovak, Czech, Turkish, French or Spanish
• Background in Customer Service
• Good understanding of commercial credit and collection practices and significant knowledge of financial analysis

We offer:

• MyBenefit platform
• Stable employment under an employment contract
• Private medical care
• Life insurance
• Access to the Employee Assistance Program
• Access to on-line learning Centre

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.