Equipment Sales Manager
Job Summary:
Function as district sales leader for business sold through the Equipment and Controls revenue streams. You will be responsible for developing and maintaining long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer/architect accounts. Sales constitutes all the processes and functions required for obtaining inside/outside sales and ensuring customer satisfaction.
· Overall responsibility for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continued assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems.
- Responsible for achieving annual objectives regarding profit, volume, margins, business mix, and share.
- Responsible for promoting all Trane Systems linkage Programs: including In-Warranty-Service Agreements and when appropriate, Building Automation to Service.
- Assemble high performance teams and interact with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios.
- Manage ongoing performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability.
- Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and sales team as needed.