Equipment Team Lead

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

Trane in Columbia, SC is hiring an Equipment Fulfillment Team Leader to join our team.  This role is a player/coach role in which you will be responsible for coaching and developing the Systems Sales Fulfillment Team as well as managing all in-office aspects of assigned HVAC Equipment projects.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! 
• Family building benefits include fertility coverage and adoption/surrogacy assistance. 
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.  
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.  
• Learn more about our benefits here!

Responsibilities:

• Leads the team by fostering a customer-focused culture and builds strong relationships with team members, account managers, local leadership, peers, and customers.
• Develops and coaches a strong, diverse team to achieve performance goals and business results.
• Drives continuous improvement using the company’s performance management process, PDC.
• Stays current with company-wide process and system changes to roll-out to the team and provide support as needed.
• Owns customer satisfaction metrics for the local Fulfillment team.
• Monitors Office level Equipment stream A/R and drives resolution of disputes.
• Maximizes revenue and ensures compliance with accounting principles by monitoring and driving key financial metrics.
• Ensures EHS compliance within team and completion of all safety training.
• Drives operational excellence within our equipment business using lean practices and processes.
• Responsible for timely completion of assigned projects and customer satisfaction.
• Compares estimated ship dates with contractors’ project schedule.
• Generates work orders for equipment start-ups.
• Coordinates with contractors and owners to discuss scope of project; budgets; performance; and close-out.
• Responsible for project cash-flow management: progress billing, collections support and monitoring, and resource management. 
• Establishes a professional relationship with the customer and interfaces constantly to maintain accurate status reports and project reviews.
• Responsible for preparing the correct equipment for order entry.
• Validates outside equipment and service purchase prices.

Qualifications:

• Bachelor’s degree in business or equivalent with a minimum of two (2) years of project management, equipment, HVAC or related experience; OR a minimum of four (4) years of project management, equipment, HVAC or related experience; or an equivalent combination of education and experience.
• Familiarity with HVAC systems and temperature equipment preferred.
• Strong, demonstrated customer service and problem solving skills
• Strong communication skills, proactive approach with willingness to work independently as well as part of a team.
• Proven experience prioritizing tasks in order to meet tight deadlines within a high paced environment with attention to detail.

Base Pay Range:  $87,300 - 115,700 yearly + incentive plan
This position is eligible for a Hybrid work schedule and will be based out of our Columbia, SC location. Candidates can also be located in Charleston, with the ability to travel to Columbia once a week. Flexible work from home options available. 

Disclaimer:  This base pay range is based on US national averages.  Actual base pay could be a result of seniority, merit, geographic location where work is performed.  

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.