ICS Cool Energy - Depot Operative Birmingham UK

At Trane Technologies^TM  and through our businesses including Trane^® and Thermo King^®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Position Overview:

Depot Operative is responsible for providing the highest standards of maintenance in the most efficient manner to maintain, adjust, set up and evaluate products before re-hiring or installation. The primary focus of the role is the preparation of hire cooling equipment and ancillaries (pumps, heat exchangers). The goal is to maximize productivity and enhance the overall customer experience and improve operational technical processes. Role will also review goods in/out in an efficient and timely manner. Based at our new warehouse based in Birmingham area UK.

Key Responsibilities:

Customer and Technical:

·         Ability to diagnose system problems when servicing products and testing equipment.

·         Maintenance of cleaning and servicing good ready to rehire back to customers

·         Collaboration with hire and service desks, Sales, and Operations Team: Establish strong communication channels to share key customer insights.

·         Able to use innovative software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.

·         Modifications for specific customer requirements

·         Ability to follow health and safety loading and unloading of delivery vehicles and storage of fluids and equipment for commercial HVAC products and services.

·         Communications with supervisors, regions hire and operations managers and senior technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

·         Strong knowledge of customer service principles.

·         Effective communication skills

·         Analytical thinking and problem-solving abilities.

·         Understand depot processes and HSE procedures and storing of goods and services

·         Proficiency in using, Apps, diagnostic software, and MS Office Suite.

·         On call and late board working rota

Skills and Capabilities:

·         Knowledge of the manufacturing industry is an advantage.

·         Electrical/mechanical applied engineering an advantage

·         People and communication skills with a positive mindset

·         Appropriate skilled based certificates with F-Gas an advantage

·         Gas safety and advantage

·         Able to cover the depot standby and call outs on a planned scheduled basis to include weekdays, weekends, and bank holidays.

·         Forklift driving is an advantage.

·         UK Drivers’ licence

 

·         Right to Work status confirmed for Country of application for the duration of employment

You can look forward to:

·         Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.

·         A fast-paced working environment

·         An excellent working culture and community

·         A structured induction plan with continued learning and development.

·         A key role where you can make a direct contribution to our business.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.