Sales Enablement Administrator

•     Prepares transition documents and communicates project readiness for assignment to operations team.

•     Documents work by maintaining files for each job.

•     Uses a variety of computer programs including Microsoft Office products, Trane selection and pricing programs, and specialty vendor programs (Salesforce.com) .

•     Assists with CSO Account Manager follow up communications regarding pending or active jobs

•     Develop understanding of TCS quotes – types of custom work, hours/labor rates, material costs etc. Use knowledge to manage updates of quote templates as rates, hours and margins revised.

•     Enter quotes into CRM management tool (i.e.: Salesforce.com).  Maintain updates through quote process to active job status.  Other updates as required

•     Run regular reporting to track SAE progress (e.g.: bookings)

•     Ability to learn basic engineering technical concepts to assist with running on-line performance data as back- up/additional information for RFQs

Assist Custom Solutions Product Manager with administrative and research tasks to improve division strategies and support marketing tactics

•     Run regular reporting to track Custom Projects progress (i.e.: RFQ by month, Avg Value/Quote, Market Penetration)

•     Collect current Competitor research from Trane Commercial product teams and file in Sharepoint

•     Assist with creation of presentations to knowledge share and engage key colleagues within the Commercial Sales Offices (multiple monthly sales engagement meetings)

•     Work with Product Manager to schedule virtual and face-to-face meetings and develop messaging/content; co-ordinate the Sales Application Engineers (SAE) schedule to develop travel schedules by quarter.

•     Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs.

•     Works to consistently meet and exceed customer requirements

•     Continuously strives for operational excellence and continuous improvement

•     Other duties as assigned

Qualifications:

•     Associate’s Degree required; Bachelor’s Degree preferred. (Recent graduate with 4-year degree in Engineering or HVAC sciences ideal)

•     2-4 years of experience in customer service, inside and/or outside sales, preferably in an industrial environment.

•     Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)

Key Competencies:

•     Must be proactive in gaining knowledge, problem solving and completing tasks with accuracy.

•     Must have excellent verbal, written, and interpersonal communication skills

•     Must show the ability to handle difficult situations while remaining professional and courteous

•     Must demonstrate the ability to build strategic relationships across functions of an organization

•     Must exhibit the ability to identify process improvement opportunities and take initiative to implement them

•     Must actively seek and apply new knowledge, assimilate information quickly, and contribute to a culture of learning.

This role has been designated by the Company as Safety Sensitive.

Benefits:

▪Benefits kick in day one!

▪Medical, dental, vision

▪HSA & FSA Options

▪ 6% 401k match (vested immediately), plus an additional 2% of eligible pay in core contributions (after 3 years)

▪Tuition Assistance Program

▪ Be Well Program

▪Employee Assistance Program

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.