Scheduling Supervisor
Job Summary:
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
- Learn more about our benefits here!
Responsibilities:
- Coordinate and supervise the activities of the Warehouse Coordinators, ensuring the timely and accurate delivery and receipt of shipments.
- Develop and execute effective scheduling and dispatching strategies for trucks and rail cars to meet customer demands.
- Track shipments from pickup through delivery, providing accurate and up-to-date information to stakeholders.
- Negotiate with transportation providers to obtain the best rates and service, and maintain strong working relationships.
- Monitor and measure service levels, proactively identifying areas for improvement and implementing corrective actions.
- Process transportation requirement requests from customers, ensuring timely and satisfactory resolutions.
- Create and maintain daily, weekly, and monthly metrics, MDI info & KPIs to track performance and identify trends and problems.
- Actively problem-solve any issues that arise during the shipping and receiving process, ensuring minimal disruptions to operations.
- Collaborate with cross-functional teams to optimize logistics processes, improve efficiencies, and enhance customer service.
- Mentor and develop the Warehouse Coordinators, providing guidance and support as needed.
Qualifications:
- Bachelor's degree in logistics, supply chain management, or a related field.
- Minimum of 4 years of experience in logistics or planning, preferably in a shipping and receiving role.
- Proficiency in logistical software and tools, with the ability to utilize Microsoft Excel and/or Alteryx for data analysis.
- Strong communication skills, both written and verbal, with the ability to effectively interact with internal and external stakeholders.
- Excellent problem-solving and organizational abilities, with a keen attention to detail.
- Ability to multitask and thrive in a fast-paced, dynamic environment.
- Proven leadership skills and the ability to build strong, collaborative relationships with team members and other departments.
Key Competencies:
- Strong leadership and people management skills, with the ability to motivate and guide a team.
- Influencing skills to drive process improvements and gain support from stakeholders.
- Analytical mindset, comfortable analyzing and interpreting data to make informed decisions.
- Customer-centric approach, with a focus on delivering exceptional service.
- Excellent time management skills, with the ability to prioritize tasks and meet deadlines.
Salary: $70,000 - $93,000 base salary.