Service Account Manager - New Orleans

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

This position is eligible for a Hybrid work schedule (3 or more days onsite or visiting customers a week) and is located in New Orleans, LA.

As a Service Account Manager, you will be responsible for developing and maintaining long-term customer relationships by providing HVAC system-related solutions to customer problems.  Your focus will be on providing customers a total solution for the most energy-efficient buildings.   

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! 
• Family building benefits include fertility coverage and adoption/surrogacy assistance. 
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.  
• Paid time off, including in support of volunteer and parental leave needs.    
• Educational and training opportunities through company programs along with tuition assistance and student debt support.  
• Learn more about our benefits here!

What you will do: 

• Develops and executes an account-specific business plan to identify the long-term, mutual support requirements necessary to facilitate a strong, profitable, and successful partnership.  
• Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
• Facilitate engaging conversations that leads to relevant next steps.
• Leads customer conversations with business level insights to establish value and create demand.
• Actively listen to identify concerns.
• Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walk­throughs, construction plan review or other requirements.
• Sell, renew, and expand service agreements to both new and existing customers.
• Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms.  During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.  

What we look for: 

• Bachelor's degree in business, engineering, engineering technology, or equivalent from a four-year college or university preferred, completion of the Trane graduate training course, or equivalent combination of education and experience.  
• 3+ years of solution sales experience in industry-related service agreements.  HVAC and Controls systems selling experience is a plus.    
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:   
• DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. 

Salary:  $65,000 - $100,000 per year, plus commission

Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges).

This position is safety-sensitive.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.