Service Controls Technician - Knoxville, TN

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Why Trane Technologies Is The Best Company for HVAC Controls Service Technicians:

• Trane is recognized worldwide as the brand standard for HVAC and Building Controls Systems
• Trane is committed to your safety and has a world class safety program with continuous training for their associates
• Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacation
• Dedicated to a military friendly environment (Veterans are highly encouraged to apply)
• Unlimited opportunities for career development and promotions
• Determined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work)
• World Class continuing education, featuring Manufacturer (OEM) Level Training
• Company-wide commitment to promoting a strong work/life balance
• Organizational encouragement of community involvement and sustainability (green initiatives)
• Late model, clean, and dependable company vehicle, high speed laptop, uniforms, and smart phone

Job Summary：

In this extremely unique role blending your HVAC and Controls knowledge, you will be responsible for starting and commissioning new systems, diagnosing, and repair of environmental-control systems, utilizing knowledge of electronics, direct digital control, airflow, refrigeration theory, and control and mechanical techniques in diverse commercial settings. 

• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer’s location.
• Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.
• Keeps current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

Thrive at work and at home

•  Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives – WE DARE TO CARE! 
• Family building benefits include fertility coverage and adoption/surrogacy assistance. 
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs.
• A regular schedule (with overtime opportunities available) Most workdays you’ll be dispatched from your house.
• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support. 
• Knowledge support from the factory a nationwide communications hub so that you have what you need to get the job done right the first time.
• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.
• Learn more about our benefits here!    

Where is the work: 

This position has been designated as Remote within a Geography, and will be supporting the Greater Knoxville, TN area.

What you will bring: 

• A High School Diploma or equivalent required, and typically at least 3-5 years of experience in HVAC/Controls. Technical School or formal training is preferred.
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
• DUI in the previous 5 years.
• Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Previous experience with DDC controls system preferred.
• EPA preferred
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling and use of a ladder. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and or move up to 40 lbs. and occasionally lift and or move more than 40 lbs.

Compensation:   

Base Pay Range: $35 - 43+ /hour

Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

This role has been designated by the Company as Safety Sensitive. 

Equal Employment Opportunity:   

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.