Service Sales Engineer C&S region - Lazio (m/w/d)

At Trane Technologies^TM  and through our businesses including Trane^® and Thermo King^®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Trane Italia is looking for a new team member to join the  Service Sales Team  with the responsibility to manage  Lazio area. As a Services Sales Engineer, you will join Trane’s best in class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings.  

In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact. 

 

Responsibilities:

• Customer & order acquisition for service products
• Identify sales opportunities with existing and new customers, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction
• Encourage customer growth and loyalty to the company through continuous support and customer assistance
• Perform according to company strategy in terms of customer channels, product mix and selling level
• Timely tracking and reporting of opportunities in Trane’s customer database
• Prepare and review  contract terms and conditions using standard Trane contract templates when applicable
• Present the proposal to the customer
• Follows up with purchasing process stakeholders
• Develop, evaluate and discuss possible solutions with customer
• Achieve assigned sales and customer development quota through focus on service, customer acquisition and development

 

  Requirements:

• Min. 5 years of industrial sales experience (preferably HVAC business)
• Market intelligence and understanding competition
• Proven selling skills with ability to deliver sales results
• Thermodynamic basics (refrigerant circuit, compressors)
• Advocates for Customers - cultivates strong, mutually-beneficial customer relationships and works to earn the trust of the customer by ensuring that the company delivers value and acquires customer-driven insights to effectively address issues, needs and opportunities
• Interpersonal Communication and Negotiation - Builds effective customer relationships that enable consultative selling approach to sell products, services and solutions
• Relationship and Trust Building – being able to build intimacy and trust so the customers will share details of their business.
• Team Player – works well with others; strives not only to achieve individual goals but a common one
• Striving for excellence
• Fluent Italian and communicative English (min. B2)
• MS Office, Outlook

Nice to have:

• Local HVAC or Technical Services market knowledge
• HVAC and electrotechnics fundamentals
• Technical degree (Engineering/HVAC)

 

What we offer:

• Competitive compensation package: Enjoy an attractive base salary with a variable part, a car and a fuel card and all necessary work tools / IT devices
• Career growth: Join a global leader in sustainable HVAC solutions and leverage numerous opportunities for professional development.
• Training and learning: Engage in The Academy's dedicated learning paths, covering both technical and soft skills, alongside a variety of online training courses and live events hosted by industry experts
• Support and wellbeing: Benefit from our Career Navigator program, English language training with EF, and an employee wellbeing program
• Health benefits: Enjoy additional professional and extra-professional insurance coverage and medical coverage.
•        Meal vouchers: Receive meal vouchers to enhance your work-life balance.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.