Sr. Experience Designer
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
What’s in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401k match up to 6%, plus an additional 2% core contribution = 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
- Learn more about our benefits here!
As a Sr. Experience Designer (XD), you have a passion for and are responsible for ensuring the user-viewpoint is well-represented in everything that the Residential Digital Products teams do, from planning through development, and release. You are comfortable wearing many different hats: from XD evangelist, to XD strategist, to XD designer. You have deep design experience and can plan and facilitate Design Thinking workshops and other user research techniques when called upon, generating ideas that can be crafted into intuitive designs that represent an empathy for our Digital users.
You are also a driven design strategist comfortable providing design vision to the team, working with people across products and across disciplines, balancing business objectives, end-user goals, and technical requirements to help plan the creation of world-class experiences. You understand the importance of whole team buy-in and bring your Product Owner and developers with you through the process. By obtaining and communicating user needs for short-term and long-term visioning, validating experiences in an agile environment, and converting deeper exploration into concepts that impact multiple project teams, you have a key role in impacting customer, prospect, and partner experiences. You look forward to leading a team that is used to design execution into the realm of design strategy.
Where is the work:
This position has been designated as Remote. Based on experience and qualifications, this role can also sit in Davidson, NC, Broomfield, CO or St. Paul, MN in a hybrid capacity.
Responsibilities:
- Establish, evolve and evangelize design strategy across the company.
- Build credibility with stakeholders, management peers, direct reports, and executives.
- Provide leadership and direction to the team that drives action and enables achievement of the Digital organization’s goals.
- Communicate best practices for design and reasoning behind XD decisions to key stakeholders
- Lead and oversee a team of XD Designers by providing design feedback and direction to ensure intuitive and innovative solutions.
- Contribute to the creation and evolution of design principles, guidelines and patterns.
- Drive consistency into digital solutions across the organization by partnering with engineering to create, establish and effectively govern a design system.
- Stay informed about user experience and design trends and user preferences.
- Assess and optimize the performance of new and existing features by collaborating with the XD Research team to interpret analytics data, plan and participate in usability testing and other user research techniques.
- Work independently, demonstrating a high level of accountability, initiative, flexibility, and the ability to manage workload and achieve results under general prioritization and guidance of the XD Director.
- Evangelize and advocate for experience design, user research, user-centered design philosophy, and best practices within the department, within Trane, and externally.
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Specific Deliverables Include:
- Documentation outlining XD Strategy, Vision, Process and Goals
- Contribute to persona and journey maps and other user research artifacts and activities
- Contribute to the creation of sitemaps, flow charts, wireframes and prototypes aligned to a consistent Design Language/Pattern Library
- Establish style guides and design specifications for final visual design (as needed beyond Design System artifacts)
- Presentations with various levels of design information for a variety of audiences
Required Experience:
- Bachelor's degree in Design, Human Computer Interaction or a related field.
- 6+ years in a user experience or interactive design role for web and mobile experiences in an agile environment
- 1-2+ year work experience in a leadership role
- Strong Communication and Presentation Skills
- Solid experience with Figma, Axure, Sketch, Adobe XD, Omnigraffle, or other wireframing tools
- A strong portfolio of user experience work
- Comfortable working with XD research and design agencies
- Ability to manage multiple projects and priorities
Additional Preferred Experience:
- Experience designing and measuring the effectiveness of both B2C and B2B experiences
- Experience facilitating design studios and design sprints
- Excellent presentation skills, including preparing presentations and presenting them to various local and remote audiences
- Excellent written/verbal communication and interpersonal skills
- Excellent understanding and experience designing responsive mobile websites/apps
- Strong XD research experience; quantitative research experience preferred
- Solid visual design and software acumen
- Experience in industrial design or similar field
- Experience in consulting or XD agency
Base Pay Range: $110,000 - $160,000
Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographical location where the work is performed.