Technical Support Engineer

At Trane Technologies^TM  and through our businesses including Trane^® and Thermo King^®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Position Summary:

This Chiller Strategy & Sales Support - Marketing Engineer role provides in-depth technical and strategic sales support for Trane’s industry-leading chiller portfolio, executes marketing communication that promotes sustainability, efficiency, and reliability in large applied HVAC systems, and advises how chillers can be used in the electrification/decarbonization of HVAC systems to improve energy efficiency levels. The position applies good oral and written communication skills to clearly communicate with customers and Trane personnel.

What’s in it for you:  

Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. 

Thrive at work and at home:  

·        Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!   

·        Family building benefits include fertility coverage and adoption/surrogacy assistance.   

·        401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.    

·        Paid time off, including in support of volunteer and parental leave needs.      

·        Educational and training opportunities through company programs along with tuition assistance and student debt support.    

·        Learn more about our benefits here!  

 Where is the work:

This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week but expected to be based in La Crosse, WI.

Core Job Responsibilities (others may be added):

• Provide technical and marketing/sales support to the Trane sales field organization through phone/email support, direct customer interaction, and customer factory visits.
• Travel to sales offices, corporate events, and customer sites in support of Trane chiller equipment, including formal presentations, sales discussions, and supporting tradeshows.
• Collaborate with the Commercialization Team to establish product lines’ “selling story.” Ensure that the field sales support department, appropriate business unit functional areas, and field sales force are familiar with the “selling story.”
• Understanding competitors' products and strategies and effectively communicate this information with the field, department, and other functional areas.
• Participate in creative thinking, team decision-making and problem solving with cross-functional teams
• Price equipment on projects and assist in bid strategies. 
• Provide marketing and technical support to peers, the sales field organization, and direct customers and be willing to serve as a mentor for new hires on the team including co-ops and interns
• Support a professional field and customer focused environment, with measurements in place to track performance and improve the process.
• Support Trane Select Assist software by assisting the sales field organization with configuring equipment and develop software requirements that improve the software’s capabilities. 
• Train new field sales engineers that participate in the Trane Graduate Training Program
• Position requires up to 20% travel

Minimum Qualifications: 

• Bachelor's Degree in Engineering (or related technical discipline) 
• 2 years of engineering-related work experience is preferred 
• Essential Skills or Knowledge:
• Tactfulness and assertiveness; must be effective and clear decision-maker under pressure situations; able to communicate effectively with field (customers, sales assistants and sales engineers) and internal customers.
• Aggressive, success-oriented, self-starter and able to manage time and priorities in order to meet specific goals and objectives.
• Highly developed and demonstrated interpersonal and communication skills and team-player skills required.
• Excellent oral and written communication skills.
• PC and end user computer use (Excel, Word, Power Point, Cloud-based Selection Software).

Compensation:   

Base Pay Range: $ 75,000-$100,000

Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Equal Employment Opportunity:   

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.