Technical Trainer for Thermo King
At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.
Technical Trainer for Thermo King & FRIGOBLOCK dealers with German language
Location: Brussels, Belgium.
Role responsibilities:
- Customer satisfaction through Technical Training support to dealers and customers aiming to continuously improve dealers service support standards throughout EMEA.
- Continuously develop own skills and maintain awareness of Transport refrigeration industry standards and regulations. Especially obtain and maintain the requested industry certification levels.
- Develop and conduct expert training courses to EMEA dealers to ensure they provide consistent quality and service to end-users. Ensure all dealer technicians are trained to the best possible standard and in line with the Technician Development Roadmap.
- Create and manage the Thermo King and FRIGOBLOCK CERTI-TECH databases and related literature, making sure that the whole program is continuously updated to reflect product changes and new service procedures.
- Participate actively to the service meetings and conferences and support Area Service Managers with presentations in foreign languages as required.
- Be aware of all aspects of unit technical & reliability performance and adjust training courses to include continuous product improvements.
- Support the onboarding and development of our employees by providing customized training courses at regular intervals during the training season.
Requirements:
- Engineering education in Electricity/Electronics or equivalent is a plus.
- Preferably have 1-2 years of previous technical experience and be familiar with modern technology, especially that related to electrical controls and systems.
- Proven experienced in delivering technical training and managing large training programs for adult learners.
- Experienced in facilitating and adapting the level of content complexity based on the backgrounds of your training audience.
- Must be fluent in both languages - German and English, other languages are an asset.
- Team player, showing passion in your job, taking initiative, can work independently and shows great sense of responsibility.
- You can work on your own initiative and autonomously.
- Strong communication skills and ability to work with varying levels and disciplines within customer and dealer organizations alike.
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives:
Our benefits:
+ 26 days (about 3 and a half weeks) off /year
+ Lunch vouchers for every day worked 8€.
+ Eco Vouchers: 250€ /year
+ Group insurance: pension plan and death in service coverage.
+ Medical coverage Hosp care / Medicare.
In addition, when you join our Thermo King team, you’ll also be part of Trane Technologies, the global leader in climate solutions for buildings, homes and transportation. You will have 36,000+ colleagues working in more than 800 locations around the world. We are building a culture that is diverse, inclusive, respectful and driven to provide an opportunity for all. Come join us and be part of it!
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.