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Customer Service
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2203815 Requisition #
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At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

Trane National Accounts is hiring for a VRF/Ductless Sales Specialist to join the team.  In this position you will be providing sales support in the design, application, and selection of Trane VRF and Ductless products.   You will be working closely with our specifying engineer, owner, contractor and developer customers.  This role is 100% remote and can be in any state within the United States. 

Responsibilities:

  • Responsible for VRF/Ductless product sales, growth, and sales solutions that involve teaming with Account Mangers in assigned territory.

  • Assisting in estimating, submittals, and order entry.

  • Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers.  Build consultative relationships and trust with engineering, owner, and contracting customers.

  • Support engineers and design-build contractors with design, application, and code compliance.  

  • Understand market and develop/lead overall sales strategy.  Responsible for keeping abreast of external market conditions and internal requirements related to portfolio.   This includes energy rebates, tax incentives, and code within assigned territory.

  • Identify product gaps, develop solutions to minimize the impact, and work with Product Management to prioritize and eliminate gaps.  Understanding inefficiency within current workflow and processes to better service customers by improving process between acquisition and fulfillment.  Supporting our field support personnel by being the liaison to the office and improving processes for project handoff for execution.

  • Provide commercial and high level application-based technical product sales training to area office in designation personnel and customers as required.  Trainings include system design and VRF concepts. 

Qualifications

  • Associates or Bachelor’s degree in engineering or engineering technology with a minimum of three years’ experience in the application, selection, and/or installation of VRF systems; or equivalent combination of work experience. 

  • Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred.

  • Great public speaking and presenting experience is required

  • Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

  • DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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