Cash Applications - Senior Analyst
At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.
Job Summary:
The Cash Application Senior Analyst will be responsible for the application of payments to the North America and EMEA accounts receivable portfolio for Trane Technologies operations at the Bangalore Shared Service Center.
The role includes identifying and applying cash from multiple bank accounts, communicating with customers (internal & external) to minimize unapplied cash, process adjustment & customer refunds, processing payment files and maintaining activities in the sub-ledger, Challenge the status quo and arrive at process strengthening projects/recommendations, support to analyze and build audit and metrics report, conduct root cause analysis and recommend controls, perform UAT testing ensuring smooth transition of various projects run at Organization level in connecting with Cash Applications process
The successful candidate will become part of a team of cash application and will interact with internal customers from the collections, accounting and SBU finance teams as well as external customers.
Job Responsibilities:
· Ensure application of payments received in multiple bank accounts are applied accurately & timely to the appropriate customer account receivable.
· Followed up on unidentified payments and unapplied cash.
· Process AR adjustments and customer refunds as scheduled by the Limits of Authority (LOA).
· Process payment files as per the transaction due date schedule; communicate with customers / collectors any concerns and delays.
· Manage Month End activities in line with check list.
· Prepare reports to check the health of the process, thereby taking corrective actions to clear variances.
· Perform UAT testing for transition projects and system upgrades.
· Build process documents to stay updated with dynamic process changes.
· Timely submission of SOX and Audit reports/supporting documents
· Immediately communicate significant issues impacting application/adjustment process, unapplied cash & payment files.
· Prepare reports for the credit and financial functions, as required.
· Maintain a high degree of satisfaction with internal and external customers through innovative solutions to consistently improve key performance indicators.
· Maintain frequent communication with the accounting team, collections team, and other internal customers to foster collaboration.
· Promote a culture of continuous process improvement using lean tools and standard work.
· Ensure compliance with Corporate and Local credit policies and other compliance requirements such as trade compliance, Sarbanes Oxley, etc.
Key Competencies:
- Strong written and verbal communication skills
- Ability to build a positive rapport with personnel throughout the global organization.
- Strong customer service focus, with a drive to ensure that we exceed the expectations of our customers.
- Demonstrate a high sense of urgency.
- Exhibit a positive attitude and maintain poise under pressure.
Qualifications:
- Bachelor’s degree in accounting/finance.
- Minimum of 04 years of relevant experience, with experience in multinational environment and/or global team preferred.
· Understanding of commercial credit and collection practices, including knowledge of payment methods: wire transfer, cheque, promissory notes, direct debit.
· Knowledge and experience working with Oracle, preferred
· Good hold on Microsoft excels and Reporting
· Good understanding of accounting concepts
· Experience with Rimilia or similar automated cash application software, preferred
- Experience in building teams and improving processes using lean tools, preferred
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share a passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.